Q1. What products do you sell?
A: We are a pet grooming equipment and veterinary machinery export company. For grooming equipment, we offer dryers, compartment dryers, grooming tables, bathing tubs, cages, model dogs (mannequins and coats), scissors, clippers with blades, combs, coolant spray for blades, sterilizing spray, and lubricating oil. For veterinary equipment, we provide operation tables, preparation tables, ICU units, ultrasound machines, microscopes, endoscopes, tools trolleys, oxygen generators, operation lamps, and top-grade 304 stainless steel hospital cages.
Q2. Do you manufacture these products yourself?
A: Yes, we do. We have our own factory of about 2000 square meters. If you have the opportunity, you are always welcome to visit our factory.
Q3. What are your advantages compared to other suppliers?
A:
(1) We offer excellent performance in product quality, delivery time, packaging, after-sales service, and payment terms.
(2) We partner with world-renowned component brands such as Linak and OMRON.
(3) Our professional team researches pet habits to design products that meet pet needs while providing maximum comfort for groomers.
(4) We work with reliable freight forwarding companies to offer highly competitive shipping solutions.
(5) We provide full-scope setup solutions for grooming salons, clinics, training schools, and boarding kennels, and can translate your ideas into 3D designs.
(6) We actively support our clients in expanding their local markets when participating in trade shows by introducing new products.
Q4. Are there any discounts and promotions?
A: Yes. Many of our products feature a "buy 10, get 1 free" promotion. You can enjoy wholesale pricing if your single order exceeds $5,000, and we will waive the $300 handling fee. (Note: Handling fees depend on volume; larger volumes require sea or air freight).
Q5. What about the production time and payment?
A: Production time is typically 15-45 days depending on the order. Our primary payment method is T/T (50% deposit before production and 50% balance before shipment). We provide robust after-sales support; within one year, if any fault occurs under normal usage (non-human error), we will send replacement accessories free of charge and offer phone-based technical support.
Q6. Do you have professional certification and quality assurance?
A: Yes, our products come with strict quality assurance and hold CE certifications. We update our products annually based on customer feedback and support over 20 general agents and key accounts worldwide.